Privacy Policy

Last updated: July 18, 2026

1. Introduction

LiveFree Academy (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We operate in compliance with the Nigeria Data Protection Regulation (NDPR) 2019 and applicable international privacy standards.

2. What Data We Collect

Information You Provide

Account Data — name, email address, phone number, and password when you register or create an account.
Profile Data — optional details such as your profile photo, bio, and learning preferences.
Payment Data — when you purchase a course, your payment is processed securely by Paystack. We do not store your credit/debit card details. Paystack may share your transaction status and masked payment method with us.
Communication Data — messages you send us via email, support forms, or community channels.

Information We Collect Automatically

Usage Data — pages visited, time spent, course progress, interactions with our platform.
Device Data — browser type, operating system, device type, IP address.
Marketing Data — Meta Pixel tracks conversions and helps us measure ad performance. This is a third-party cookie managed by Meta (Facebook).

3. How We Use Your Data

We use your data for:

Delivering course content and tracking your learning progress
Processing payments and managing your account
Communicating with you about your courses, updates, and support
Detecting and preventing fraud or abuse
Improving our platform and user experience
Complying with legal obligations

4. Legal Basis for Processing (NDPR)

Under NDPR, we process your data based on:

Consent — you agree to our use of cookies (Meta Pixel) and marketing communications
Contractual necessity — processing required to deliver courses and services you purchased
Legitimate interests — improving our services, preventing fraud, and ensuring platform security

5. Third-Party Services

We share data only with essential service providers:

Service	Purpose	Data Shared
Paystack	Payment processing	Transaction data, payment status
Firebase (Google)	User auth, database, storage	Account data, course progress, user content
Vercel	Website hosting	Standard server logs (IP, browser)
Resend	Transactional email delivery	Email address, name
Mux	Video hosting & streaming	Viewing data for analytics
Meta (Facebook)	Advertising & conversion tracking	Pixel events (page views, purchases)

Each third party is contractually bound to process data only as instructed by us and in compliance with applicable data protection laws.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Account data is deleted within 90 days of account closure, except where retention is required by law (e.g., transaction records for tax purposes — 6 years under Nigerian law).

7. Your Rights Under NDPR

You have the right to:

Access — request a copy of the personal data we hold about you
Correction — request that we correct inaccurate or incomplete data
Deletion — request deletion of your personal data (subject to legal retention requirements)
Restriction — request that we limit processing of your data
Portability — request transfer of your data to another service provider
Withdraw Consent — opt out of marketing communications at any time

To exercise these rights, email us at support@livefreeacademy.org. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Encryption in transit (TLS/SSL)
Firebase secure authentication and Firestore security rules
Access controls limiting internal data access
Regular security reviews of our infrastructure

9. Cookies

We use cookies and similar tracking technologies. See our Cookie Policy for full details, including how to control your cookie preferences.

10. International Data Transfers

Your data may be processed outside Nigeria (e.g., Google Cloud/Firebase servers, Vercel infrastructure). Where this occurs, we ensure adequate safeguards are in place, including Standard Contractual Clauses or equivalent protections as recognised under NDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our platform.

12. Contact Us

For privacy-related inquiries:

Email: support@livefreeacademy.org
Address: Abuja, Nigeria

You may also contact the Nigeria Data Protection Commission (NDPC) if you are unsatisfied with our response to a privacy concern.